Terms of Service

1. Services

LONESTAR provides civil design production and CAD support services, which may include grading, drainage, utility, and stormwater plan production; plan-and-profile drafting; sheet sets; quantity takeoffs; redline resolution; and related deliverables. The specific scope of any engagement is defined by the quote, order, or proposal accepted by the Client (the “Order”). Anything not expressly listed in the Order is out of scope.

2. Nature of Services — Not Engineering of Record

This is important. Please read it carefully. LONESTAR provides drafting, CAD production, and design-support services. LONESTAR's deliverables are not signed or sealed engineering documents and do not constitute the practice of professional engineering or land surveying.

A licensed Professional Engineer or Professional Surveyor engaged by the Client, or the Client's prime consultant, remains solely responsible for reviewing, certifying, sealing, and approving all work for regulatory, permitting, and construction purposes. The Client is responsible for having a qualified licensed professional review all deliverables before use.

3. Fees, Deposit, and Payment

• Fees are as stated in the accepted Order or on our published price list.
• A non-refundable deposit of 50% is due before work begins. Work does not start until the deposit is received.
• The remaining balance is due upon completion, before final files are released.
• Payment is accepted by card, ACH, or bank transfer. All prices are in U.S. dollars.

4. Delivery and Release of Files

Draft or watermarked previews may be shared during the project for review. Final, usable, un-watermarked deliverable files are released only after payment is received in full. Until full payment is received, no final files, source files, or production files will be delivered, and the Client acquires no right to use any preview or draft.

5. Ownership and Intellectual Property

• All work product remains the sole property of LONESTAR until payment is received in full. No ownership or license passes to the Client before full payment.
• Upon receipt of full payment, LONESTAR grants the Client ownership of the final deliverable drawings produced specifically for the Client's Order.
• LONESTAR retains all rights to its underlying methodologies, software tools, scripts and routines, including custom AutoLISP or automation tools, CAD standards, templates, libraries, and know-how. These are not included in any deliverable. The Client receives the output, not the tools used to produce it.
• LONESTAR may reference the general nature of completed work in its portfolio and marketing without disclosing Client-confidential details.

6. Revisions

The Order includes two rounds of revisions within the original scope. Additional revisions, or changes that expand the original scope, are billed at our then-current rates and may extend the delivery schedule.

7. Client Responsibilities

The Client is responsible for providing accurate, complete, and timely base information, including survey data, existing plans, design criteria, and agency requirements. LONESTAR is not responsible for errors, delays, or added costs resulting from inaccurate, incomplete, or late Client-supplied information. Delivery timelines are estimates and depend on timely Client input and payment.

8. Late Payment and Suspension

Invoices unpaid by the due date accrue a late charge of 1.5% per month on the outstanding balance. LONESTAR may suspend work and withhold all files on any past-due account until the balance is paid in full. Suspension for non-payment is not a breach by LONESTAR.

9. Limitation of Liability

To the fullest extent permitted by law, LONESTAR's total liability arising out of or relating to any engagement shall not exceed the total fees paid by the Client for that engagement. LONESTAR shall not be liable for any indirect, incidental, consequential, or special damages, including lost profits, delay, or reprocurement costs. This reflects the design-support nature of the services and the Client's obligation to have deliverables reviewed by a licensed professional under Section 2.

10. No Warranty

Deliverables are provided “as is.” LONESTAR disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose, except as expressly stated in an Order.

11. Confidentiality

Each party will protect the other's confidential information and use it only to perform the engagement. This obligation survives completion of the work.

12. Termination

Either party may terminate an engagement with written notice. If the Client terminates, the deposit is non-refundable and the Client is responsible for fees for all work performed through the termination date. No files are released until amounts owed are paid in full.

13. Independent Contractor

LONESTAR is an independent contractor. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between the parties.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. The exclusive venue for any dispute is Miami-Dade County, Florida.

15. Changes to These Terms

LONESTAR may update these Terms at any time by posting a revised version. The version in effect when your Order is accepted governs that engagement.

16. Contact